Refund policy

30-day money-back guarantee

Try your Lilac Signal stickers. If they do not stay on, do not suit you, or are not what you expected, contact us within 30 calendar days of delivery for a full refund. No explanation is needed, and trying the stickers does not exclude you from this guarantee.

How to request a return

1. Message us. Use our contact form within 30 calendar days of delivery. Include your order number so we can find your purchase.
2. Send it back. We will provide a prepaid return label and return instructions. Please use the return address supplied with your label.
3. Get your money back. We will issue a full refund to your original payment method within five business days of receiving your return. Your bank or payment provider may take additional time to show the credit.

We cover the return shipping cost under this guarantee and do not charge a restocking fee.

Order cancellation

You can cancel an order for a full refund any time before dispatch. Contact us with your order number to request cancellation.

This guarantee does not affect any statutory rights you may have.